Teletalk: Procurement of Dealer Management System Software

Teletalk Bangladesh Limited is a public limited company, registered under the Registrar of the Joint stock companies of Bangladesh. Total shares are owned by the Government of the Peoples Republic of Bangladesh.


Teletalk Bangladesh


We continue to grow and engage our customers through our clear commitment to offering high quality products and services as well as leading customer retention and loyalty programmers. Teletalk continues to be a part of the revolution that’s connecting millions of Bangladeshi people and around the world.

Teletalk Bangladesh limited was established keeping a specific role in mind. Teletalk has forged ahead and strengthened its path over the years and achieved some feats truly to be proud of, as the only Bangladeshi mobile operator and the only operator with 100% native technical and engineering human resource base, Teletalk thrives to become the true people’s phone – “Amader Phone”.



  • The key operations of the business are highly complex
  • Complicated workflow, record maintenance, and auction process
  • Employee turnover
  • Network complexity
  • Multiple applications
  • Policy compliance
  • Manual processes


Teletalk Bangladesh




Pridesys IT Limited Provided Teletalk Bangladesh a proper and well organized solution like: 

  • Setting A Strategy: We broke the entire operation into major fragments and visualized each as an individual application.

  • Taking One Step at A Time: We created a low-fidelity working process for all these fragments and linked them through a central system.

  • Nailing Aesthetics: We focused on design that solved problems and increased customer adoption.

  • Focusing On User Experience: At the same time, we were conscious NOT to overwhelm the user with many choices.


On the other hand, A diverse team that understands the client’s industry can make the digital transformation process smooth and efficient. A Subject Matter Expert guided the designer’s and developers’ team to understand the client’s day-to-day processes and how the client engages with the customer. The key is to form a diverse team that is intuitive and responsive.