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About

TRAINING CERTIFICATION
A user can take Pridesys ERP training from this
PrideSupport and can earn certification online

 

Pride Support service provision to you includes

Support services:

  • First line telephone & remote support-
    Mon-Sun (including public holidays) - 24 hrs.
  • Provision of assistance, advice and guidance combined with remote support as necessary
  • Bronze level service agreement-
    •  Annual preventative maintenance in line
      with NSI and customer requirements
    • Call outs and parts excluded
  •  Silver level service agreement
    • Annual preventative maintenance in line with NSI and customer requirements
    • Call outs included
    • Parts chargeable
  • Gold level service agreement
    • Annual preventative maintenance in line with NSI and customer requirements
    • Fully inclusive of call outs and parts
    • Online support for installed systems via secure
    • TeamViewer/ GoTo Assist software
    • Remote diagnostics, configuration and health checking for access control systems
    • Maximizes system performance and ROI
    • Minimizes on site attendance requirements (including for integration partners)
    • Minimizes disruption to site operations

Key Benefit

Robust customization

Define ticket filters

Automated help desk

Greater security system reliability resulting in reduced risk and liability

Reduced security equipment downtime

Excel report download

Maintenance and repair budget stability

Improved return on your investment through loss protection

Better trained, more confident facilities administrators

Access to technology and expertise guaranteed response time

A partner aligned with your business operations and objectives reliable customer portal

Product wise Module List PrideSupport

  • Ticket Management
  • Agent Management
  • Issue Tracking management
  • Complain Management
  • Security & Access Control

Recognition & Achievements

Modules & Features

Integrate Modules

Our Valuable Clients

Our Strength

DOWNLOAD

Pridesys IT Ltd Company Profile

PrideEDU Brochure

Pride ERP Modules

Different, Innovation And Excellence