System Administrator

Job Responsibilities

• Responsible for the maintenance, configuration, and reliable operation of computer systems, network servers, and virtualization
• Install and upgrade computer components and software, manage virtual servers, and integrate automation processes
• Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues
• Provide documentation and technical specifications to IT staff for planning and implementing new or upgrades of IT infrastructure
• Perform or delegate regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures
• Lead desktop and helpdesk support efforts, making sure all desktop applications, workstations, and related equipment problems are resolved in a timely manner with limited disruptions
• Responsible for capacity, storage planning, and database performance
• Perform System design and Implement of system related projects.
• Maintain operational level agreements with end users.
• Acquisition & Deployment
• Interact or co-ordinate with vendors, outsourcers, and contractors for related solutions, support and service according to agreed SLA.
• Deploy server, storage, firewall, encryption systems and all host security systems in accordance with Information Security.
• Coordinate with network engineering, business application, and database administration functions to implement desktop and server systems to meet corporate objectives.
• Conduct research on system products, services, protocols, and standards.
• Operational Management
• System implementation and configuration.
• Manage communications and connection solutions, including workstation connectivity, local area networks, company Web site, intranet, and Internet applications.
• Ensure the integrity and security of enterprise data on host computers, multiple databases, and during data transfer in accordance to business needs regarding privacy, security, and regulatory compliance in accordance.
• Administer all system related equipment, hardware and software upgrades including unified communication systems.
• Manage end user accounts, permissions, access rights, and storage allocations in accordance.
• Perform and test routine system backups and restores.
• Anticipate, mitigate, identify, troubleshoot, and resolve hardware and software problems on server, and workstations. Escalate incidents as necessary.
• Practice system/network asset management, including maintenance of system/network component inventory and related documentation and technical specifications information.
• Prepare and Support development platform for application development teams.
• Analyze system, server, application, network, and input/output device performance.
• Perform software and hardware improvements, upgrades, patches and reconfigurations.
• Create required reports in response to business user needs.
• Deploy approved BG policies and procedures for system administration and appropriate use.
• Manage and/or provide guidance to junior members of the team.
• Any task assigned by Management.